Frequently Asked Questions

What is a typical day in the UI REACH Program?

Each student is responsible for setting an alarm early enough so they can appropriately dress, organize for the day, and be on time for the first class or activity. In the afternoon, students have classes, internships, and/or community life experiences. In the evening students take part in engaging activities.

On weekends, UI REACH Staff and RAs coordinate a variety of opportunities to help students get involved in the campus or community, including social outings, leisure activities, and sports events. As the semester continues, students are encouraged to plan their own social gatherings and events as they learn more about the offerings on campus and in the surrounding community.

Is there a curfew? How is it monitored?

Yes. Students need to be back in their residence hall by midnight.  Students sign a log book once they are in the building for the evening.

Who is responsible for cleaning my room and hall?

Roommates are responsible for sharing their room cleaning duties. Cleaning tasks are assigned when students complete the roommate agreement. Bathrooms and other common areas are cleaned daily by housing staff, but students must clean up any messes they are responsible for.

What are Quiet and Courtesy Hours?

Conversation and other noise should be kept at a level that does not disturb the study and sleep of other residents. It is a student’s right and responsibility to approach noisy people to ask them to be quiet. If a student chooses not to cooperate, it is important to inform the Resident Assistant about the issue at the time it occurs.

What if my roommate and I do not get along?

Sharing a room with someone offers many opportunities for interesting experiences, fun, and maybe a life-long friendship. If problems happen to arise, the Resident Assistant and UI REACH advisors are trained to help students resolve these conflicts. At the beginning of each semester the Resident Assistant helps both roommates discuss issues such as bedtime, guests, cleaning the room, respecting personal belongings, and shared interests to set a good foundation for the relationship.

How will I meet new people?

We are excited to have you join the UI REACH experience and to create opportunities for you to meet students in your hall community and on campus. Talk to your roommate, a neighbor, or a RA to learn about common interests or to talk about similar concerns you may have about moving to college. Students are encouraged to actively attend UI REACH and other campus activities to build their social circles.

How do I receive and send mail?

Letters and packages are delivered to the residence hall front desk each day. Your room key opens your mail box. If you receive a package, you will be sent an email notice. You need to present your Iowa One (University ID) Card at the front desk to pick up the package. Outgoing mail with proper postage can be left at the front desk to be picked up daily by the mail personnel.

Mail should be addressed as follows:
Student's Name
100 Residence  Hall, Room#___
Iowa City, IA 52242

Do I have to carry my room key and student ID with me at all times?

Yes. With any security system, all residents play a major role to ensure their own safety. Each student is responsible for carrying their room key and Iowa One (University ID) Card at all times. Each roommate should lock the room door when they leave or are asleep. You also need your University ID Card to eat in the dining halls and to do laundry. Do not loan your University ID Card to anyone.

It costs $122.60 to replace the room key and $35.00 to replace the Iowa One card

What should I do if I get lost?

If you are lost on campus, you may look at a campus map on your phone or go to the nearest university building to ask someone in an office to assist you in finding your class, hall, etc. Additionally, you can call the UI REACH on-call phone.

Who should I contact if there is an emergency on campus?

There are “Code Blue Phones” around campus that connect you immediately to the University Police if you have an emergency.

If something happens and there is not an officer nearby, go to the closest campus building and report the emergency to a staff member or call 911.

If it is a weather-related or fire emergency, you should follow the directions given by Hawk Alert or staff at the time of the emergency.

In case of an emergency, UI REACH students will be able to contact a UI REACH on-call staff member.

What happens if I get in trouble by breaking a university or hall policy?

Students must follow The University of Iowa Code of Student Life, Student Rights and Responsibilities, and the Residence Hall Guidebook. These documents explain general rules and academic conduct policies.

UI REACH students can be dismissed from The University of Iowa and the UI REACH Program. Violations of the Code of Life can result in sanctions including written warnings, probation, restitution and fines, exclusion from University facilities or activities, a no contact order, suspension, or expulsion. UI REACH staff may be involved in the disciplinary process and outcome decision. A student may also be removed from the residence halls if an infraction occurred in or involved Residence Halls policies.

Are UI REACH students official university students?

UI REACH students admitted through the UI REACH Program.  They are considered University of Iowa students--have the same privileges, rights, and responsibilities and access to campus resources as University of Iowa students.

What happens if I miss class or internship?

Class attendance and participation are key parts of the learning experience for the UI REACH Program. Students are responsible for attending classes, internships, and activities regularly. Classes and internships help students with transferable skills to independent living and employment post UI REACH. Attendance numbers for each student are included on student progress reports. Students are able to use one vacation day and two sick days per semester for their internships.

UI REACH staff and instructors understand that sometimes students may have a prior commitment, for example, a doctor’s appointment that conflicts with their schedule. In this situation, it is the student’s responsibility to contact their instructor in advance to get any work that will be missed. If a class is missed due to illness, it is the responsibility of the student to contact the instructor to discuss make-up work.