University of Iowa owned computer equipment

  • Call/visit the N110 Reception Desk (335-5623) or
  • Email: Please include the following in your email:
    • Subject line: Computer Help Request
    • Your name, office #, phone #
    • Nature of the problem (application, filename, etc.)
    • Which computer is having the problem. 

This system should help to ensure prompt and efficient response to each and every request that is submitted.

Personal computers or devices

The Goal of the ETC support department is to maintain University of Iowa owned computer systems and peripherals and keep them in working order. This includes all systems in the Educational Technology Center, the College of Education and Iowa Testing Programs. This does not include personal systems owned by faculty, staff or students. If a faculty/staff member needs help configuring their system we will provide assistance in accessing University resources (i.e. wireless, email, remote applications) which may include referrals to the ITS HelpDesk (384-4357). Students will be referred directly to the ITS HelpDesk for this type of assistance.