Hello College of Education faculty, staff, students and friends!

Please come on down and visit our state-of-the-art learning and works spaces. You will find quiet spaces with desktop computers and plenty of outlets and robust wireless access for your laptops and devices. There are small study-collaboration rooms you can reserve as well a variety of technologies from SMART Boards, projectors and iPad and laptops you can check out and try. Our staff and student consultants are ready to help you with tech needs from setting up shared folders, using listservs, putting announcements on our digitals signs, ePortfolios, using ICON as well as using online videoconferencing systems including those found in tech fortified classrooms.

Hope to see you soon!

John Achrazoglou, Ph.D.
Director, Education Technology Center, College of Education

Beginning 8-26-19

  • M-Th: 8a - 8p
  • F: 8a - 5p
  • Su: 3p - 8p
  • Closed on UI holidays

Note: Offices inside N110 LC are open normal business hours (Monday-Friday). Contact the office in advance.

IT Support & Security

  • Report a computer problem
  • Working from home
  • Preventing IT disaster
  • Disaster continuation resources
  • Phishing Email

Spaces & Equipment

  • Computer labs and policies
  • Equipment checkout
  • Room reservations
  • N110 Lindquist Center hours
  • Office 365 Pro Plus

Training & Collaboration

  • ETC consultation lab
  • Technology workshops
  • Video captioning workshops
  • SMART Resources

Do you need to produce captioned videos and other universally designed materials for students with disabilities? If you need advice with captioning a video or producing accessible materials please feel free to contact John Achrazoglou (ETC).

IT Support and Security

University of Iowa owned computer equipment

  • Call/visit the N110 Reception Desk (335-5623) or
  • Email: etc-help@uiowa.edu. Please include the following in your email:
    • Subject line: Computer Help Request
    • Your name, office #, phone #
    • Nature of the problem (application, filename, etc.)
    • Which computer is having the problem. 

This system should help to ensure prompt and efficient response to each and every request that is submitted.

Personal computers or devices

The Goal of the ETC support department is to maintain University of Iowa owned computer systems and peripherals and keep them in working order. This includes all systems in the Educational Technology Center, the College of Education and Iowa Testing Programs. This does not include personal systems owned by faculty, staff or students. If a faculty/staff member needs help configuring their system we will provide assistance in accessing University resources (i.e. wireless, email, remote applications) which may include referrals to the ITS HelpDesk (384-4357). Students will be referred directly to the ITS HelpDesk for this type of assistance.

Below are technologies that can help you work from home. Instructions include accessing your office computer from off campus, getting to materials you have saved to your network (H) drive and using software on the cloud with Virtual Desktop.

Please note that for some of the below your office computer will need to be configured before you can gain off campus access to it.

Three steps to remotely access your office computer

Accessing your network H: drive files from home

Virtual Desktop

  • Virtual Desktop is a web-based system which allows users to access several software applications from virtually any computer with an Internet connection, on campus or off.

If you have problems with any of the above please contact the ITS Desk (384-4357)

Top ten ways to prepare for and help prevent IT disaster:

  1. Regularly change your HawkID password.
  2. Save/back up all of your files on university network drives (H: and L:).
  3. Use university network drives (H: and L:) and OneDrive for Business to store and share protected or restricted data.  See other storage options for departments and researchers.
  4. Do not use consumer cloud services such as Dropbox, Google Drive, etc.. to store protected or restricted data.
  5. Avoid saving protected or restricted data on your desktop, local drives, non-encrypted laptops or devices that can be lost or stolen.
  6. Lock your computer (Control+Alt+Delete > Lock this computer) anytime you leave your office during the day.  Macintosh users press Control+Shift+Power or Control+Shift+Eject.
  7. Restart your computer once in a while so updates are applied.  When leaving for the day close all programs and log off or lock your computer.
  8. Beware of fraudulent email message from supposed uiowa support entities. ITS will never ask you to send passwords or personal information in an e-mail message. Never respond to suspicious email messages or click on suggested links; just delete the message.
  9. Regularly run the Identity Finder program on your desktop to ensure it doesn’t store any social security numbers. Identity Finder is installed on all College of Education Windows and Macintosh computers.
  10. Run through the online UI Security Awareness Training available through My Training in Employee Self Service.

PDF iconDisaster Recovery Plan Tech

Accessing work resources from off campus

  • Remote Desktop lets you access your computer from another computer.
  • You can connect to your (H:) and shared (L:) drives from off campus with Files@Iowa.
  • UI Anywhere (Virtual Private Network) provides secure, off-campus access to resources located on the University of Iowa campus.
  • Use Microsoft Office in the cloud by logging in to Office 365.

Laptop checkout

In the case of an impending emergency evacuation faculty and staff who do not have a home computer or need access to specialized software may check out a College of Education laptop.Laptops have the full suite of software found on College of Education desktop computers including SMART software, Adobe Acrobat Pro, UI Capture (Panopto) and EndNote software.

Approximately twenty laptops are available to reserve and check out.Please contact our service counter at 319-335-5623 or email Scott Popham at scott-popham@uiowa.edu to reserve or check availability of laptops.

Phishing is an identity-theft scam that can use emails and websites to trick people into giving out personal information, such as credit card numbers, usernames and passwords, or Social Security Numbers.

Please treat all e-mails with included click-on links in them as suspect. 

Many of the Spam/Phishing e-mails recently received will ask you for login/personal information immediately when you click on the link.  It is strongly advised to not enter any information and it is even better to not click on them at all.  If you think the message is official feel free to contact the sender (without using the reply option) and ask them if they intended to send you something.  If you accidentally click on the message and enter information it may be necessary to change your HawkID/Password quickly to minimize the possibility of account access.

ITS Resources

How to Recognize and Avoid a Phishing Scam

Phishing Examples

Spaces & Equipment

UI Computer Labs (ITCs) - Lindquist Center

N110 Lindquist Center

102 Lindquist Center (South) Weeg ITC

  • 18 PCs, 2 Macs
  • 1 B&W Printers, 1 Color Printer
  • Open 24 hours
  • Access to this lab requires a valid student, faculty or staff ID.

Important Computer Lab Policies

  • Using or making illegal copies of software will not be tolerated!
  • Please consult handouts, manuals, or on-line help before requesting help from our staff.
  • Do not leave your computer unattended. If a computer is inactive when logged-on, it will auto log-out after a period of time.  Other users will then be able access it.
  • Do not leave valuables unattended.Printing should be started at least 15 minutes before the lab closes. 

College of Education (COE) instructors and students who need equipment for instruction and/or projects may request equipment.  Please see the list below.

Reservations may also be made by students who are enrolled in education courses, and by COE staff for education-related uses. For more information regarding equipment availability, or use, contact us at 335-5623.

Available Equipment

  • 360-Degree Web & Video Cameras
  • Apple iPad Air: (15, individual use)​
  • Apple iPad Air 2: (9, individual use)
  • Apple iPad Mini: (15, in-class, group use) 
  • Assistive Technology Laptops and Accessories
  • C.L.O.A.K.(Classroom on a Kart): 12 Windows (Dell) laptops with wireless Internet connection on a moveable kart; 8 Windows (Dell) laptops with wireless Internet connection on a moveable kart
  • Digital LCD Projectors
  • Digital Still Cameras
  • Digital Video Cameras
  • Digital Voice Recorders
  • Document Cameras (Portable)
  • Easels
  • Go Pro Cameras
  • Laptop (Windows) computers
  • USB Microphones
  • USB Echo Canceling Speaker Phones
  • Projection Screens, Portable
  • Roaming Carts with Digital Projectors (Windows laptops)
  • Sphero Ball
  • Tripods 

Contact Scott Popham (scott-popham@uiowa.edu) with questions.

Lindquist Center room resources available

RES-LC-N105 - Iowa Technology Enhanced Classroom (ITEC) High tech, online, collaborative learning classroom; seating for 24 students.

RES-LC-N150 - Video production studio. Contact Scott Popham (scott-popham@uiowa.edu) for more information regarding usage policies and availability.

RES-LC-N166 - Computer classroom; seating capacity – 30. Room is equipped with instructor’s station, digital projection and SMART board.

RES-LC-N185 – Collaboration/small group room; seating capacity – 5. Room has built-in computer, wireless keyboard, flat screen, VGA, audio and HDMI jacks for audio/video.

RES-LC-N187 - Collaboration/small group room; seating capacity – 5. Room has built-in computer, wireless keyboard, flat screen, VGA, audio and HDMI jacks for audio/video.

RES-LC-N189 - Collaboration/small group room; seating capacity – 5. Room has built-in computer, wireless keyboard, flat screen, VGA, audio and HDMI jacks for audio/video.

RES-LC-S106 - Seminar room/online learning classroom; seating capacity – 14. Room is fitted with distance learning technology including microphones, video cameras, instructor’s computer, and SMART board.

RES-LC-S108 - Seminar room/online learning classroom; seating capacity – 14. Room is fitted with distance learning technology including microphones, video cameras, instructor’s computer, and SMART board.

Reserve via Outlook

If you wish to view room availability or make a reservation request for technology rooms in the College of Education, go to your Outlook program or Hawkmail calendar and do the following:

  1. Click on the Calendar button on the lower left side of the screen
  2. Go to  New Appointment  >  Scheduling Assistant  >  Add Rooms
  3. Select the room you wish to schedule or monitor and check availability

Be sure to wait for the acceptance of the room request before advertising the location of an event.

Reserve via Office 365

  • Log on with your HawkID and password via office365.uiowa.edu.
  • Click on the Calendar icon.
  • Click New in the upper left corner of the calendar.
  • Enter meeting information
    • Meeting title in the Add a title for the event field
    • Names of attendees in the People field
  • Set both the Start and End time/date for which you wish to reserve the room.
  • Click Add Room and choose the group ​LC Resources - Lindquist Center, then choose the room you want to reserve. Only rooms available for the time you've selected will be displayed.
  • Make sure the Mark as Private radio box is not marked
  • Check to be sure your attendee list, start/end date and times, and room are correct.
  • Select Send. You should receive an email response within 24 hours indicating if your room reservation request has been accepted and confirmed.
  • If you do not receive a response, or you have questions about same-day reservations, please contact Scott Popham (scott-popham@uiowa.edu).

Beginning 5/12/19

  • M-F: 8a-5p.
  • Closed on UI holidays

Note: Offices inside N110 LC are open normal business hours (Monday-Friday). Contact the office in advance.


The copyright law of the United States (Title 17, US CODE) governs the making of photocopies and other reproductions (including digital reproductions of copyright materials. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or other reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or other reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse service if in judgment fulfillment of the service is in violation of copyright law. 

Training and Collaboration

The ETC Consultation Lab is staff by College of Education graduate students who can help you with technology questions and issues. 

Technology Support Topics

  • Apps
  • Watermark (TK20)
  • SMART Boards
  • Online surveys
  • ICON
  • Classroom technologies in North and South Lindquist
  • Other technical areas as necessary

Contact Us

Visit the Lab:
Consultation Area (N110 LC)
Turn right when you come into N110. The consultation area carrels are to your right just beyond Collaboration Area A.

Call the Support Team:
319-335-5225 (during open hours)

Evans Ochola, Instructional Service Specialist
N158D Lindquist Center
evans-ochola@uiowa.edu, 319-384-3169

Consultation Lab Hours (summer)

Summer hours vary. M-F 9a-5p. 

Upcoming ETC Technology Workshops are conducted by graduate assistants in the Education Technology Center in collaboration with the Teacher Leader Center. Recent topics have included:

  • SMART products
  • Digital Citizenship
  • Go Pro
  • Chromebooks
  • REDCap
  • Google Sheets




Director, Chief Technology Officer

John Achrazoglou

Working title: 
Clinical Associate Professor, Director - Education Technology Center
Office number: 
N158F Lindquist Center
Phone number: